Soft Services Menu
Front of House Services
A welcoming presenceÂ
The Front of House service is the first point of contact for any potential client, customer, employee, or partner. Acting as the face of the company and representing the brand in the highest regards can be a success or downfall of any company. Consequently, we recognize the huge value of our Front of House teams.Â
More than a friendly face
Usually, the Front of House serves as an information centre for visitors, customers, and staff, with services including:Â
- Management of telecommunicationsÂ
- Meet and greet visitors – informing employees of Visitor arrivals or cancellationsÂ
- Room Booking and Helpdesk/Facilities SupportÂ
- Answer, screen, and forward phone callsÂ
- Maintaining security systems, ensuring there are no unauthorised access and managing permit to work for supply chain partnersÂ
- Schedule and confirm appointments, meetings, and travel appointmentsÂ
- Maintaining Visitor Management Systems / Meeting Room CalendarsÂ
- Postal and courier servicesÂ
- Assisting with a variety of administrative tasks / back office supportÂ
- Performing ad-hoc administrative dutiesÂ
- Provide excellent customer serviceÂ
- Scheduling appointmentsÂ
- Management of onboarding new staffÂ
- Maintaining Visitor logs and reportsÂ
BenefitsÂ
- Assurance that our comprehensive front of house services will focus on your business needsÂ
- The organisation of your post, meetings, events etc., will be attended to ensuring no detail is overlooked

Contact Us

Paula Cahill
Facilities Management Director
T +353 086 044 7952
E paula.cahill@acacia.ie