Soft Services Menu
24hr Helpdesk
Always there
Many of our clients require out of office hours support to achieve their desired customer care service levels, reduce the quantity of staff interruptions, and maintain a consistent level of staff output.
Supporting your business
We provide customer-oriented Help Desk services for all Soft & Hard facilities services. Should our clients have the need for any of our services our 24-hour help desk support service can take the call and assign the work to the required asset.
Our systems support multiple communications channels i.e. phone & email.
Benefits
- We work with your business to ensure that your expected customer care levels are met
- Our helpdesk support services are available across all hard and soft facilities services
- Our adaptable systems support several communications channels simultaneously

Contact Us

Paula Cahill
Facilities Management Director
T +353 086 044 7952
E paula.cahill@acacia.ie