Always there

Many of our clients require out of office hours support to achieve their desired customer care service levels, reduce the quantity of staff interruptions, and maintain a consistent level of staff output.

Supporting your business

We provide customer-oriented Help Desk services for all Soft & Hard facilities services. Should our clients have the need for any of our services our 24-hour help desk support service can take the call and assign the work to the required asset.

Our systems support multiple communications channels i.e. phone & email.

Benefits

• We work with your business to ensure that your expected customer care levels are met
• Our helpdesk support services are available across all hard and soft facilities services
• Our adaptable systems support several communications channels simultaneously