“We are a major Telco provider in our region. In order to keep pace with business expansion we made a significant investment in developing a number of Co-Location Datacentres across the region. We engaged Acacia to help us develop a scalable FM delivery solution that was best in class and met international best practice. We worked closely with Acacia over a three-year period, during which they developed an FM strategy, which included outsourcing our datacentre FM operations.

Acacia were instrumental in developing a comprehensive output specification tender and assisting us with the selection of our supply partner. As part of this process, Acacia developed a supplier performance model, which included a detailed auditing and reporting tool. Finally, Acacia oversaw the mobilisation of our supply partner and assisted our teams in managing the service delivery during a highly technical transition phase.”

Telco Provider

“ Acacia were successful in winning an open tender competition for the provision of consultancy services for our organisation. They were tasked with identifying systems and structures that were in place and to develop a solution to streamline the services in order to identify the necessary productivity that would allow our workforce decline, through natural wastage, while continuing to provide the current service levels with less in-house resources. Acacia identified internal organisational changes as well as changes to team structures and work practices that not only met but exceeded our expectations.”

Public Sector Body

“Our organisation has enjoyed exponential growth over the last thirty years. Because of our growth we wanted to get an experienced company to carry out a comprehensive review of our FM service to see if they were fit for purpose. Acacia came highly recommended and as soon as we started working with them, we could see that they brought real value through their experience and thought leadership. Acacia carried out a comprehensive review of our current FM infrastructure focusing on the Organisational Structure, Financial Planning and the current FM technology at use within our stores.

While they have a deep technical knowledge of their area of expertise, they presented the information in a user-friendly format. They developed a gap analysis, with recommendations. We found the roadmap that they developed to be an excellent starting point for our teams to implement the recommendations in their report.”

Large Multinational Retail Organisation